酒店前厅英语(无预定住房场景对话二)
酒店前厅会遇到客人的各种问询,今天学习前台散客接待、办理入住相关的英语场景对话。
场景一 Conversation 01
A:代表前台员工 B:代表客人
A: Good evening,May I help you? 晚上好,请问有什么可以帮您?
B: Evening,Do you have any vacancies? 晚上好,还有房间吗?
A: Yes,we have a nice room on the sixth floor.有的,我们在6楼还有一间件很不错的房间。
B: How much is it? 多少钱呢?
A:Three hundred yuan per night. 300元一晚。
B: Does it include breakfast? 包含早餐吗?
A: Yes, two breakfast included. 有的,带2份早餐。
B: Fine,I"ll take it 可以,我要了。
A: May I have your passport for registration,please. 请给我您的护照登记入住。(登记过程对话请参考上一篇)
B:Could you send a bellboy to pick up my luggage? 你能叫人来帮我拿行李艾玛?
A: Sure, He"ll be there right away.当然了,行李员马上到。
B:Could you keep my valuables? 你们可以代为保管贵重物品吗?
A: We"d like to. You may call the attendant if you need any help.Hope you enjoy your stay.我们非常乐意效劳,如果您有什么需要可以随时叫服务员。
B: Thank you.谢谢。
场景二 Conversation 02
A:代表前台员工 B:代表客人
A:Good afternoon,What can I do for you? 下午好,我能为您做些什么?
B: I want a room here. 我想开间房。
A: What kind of room do you like? 您想要什么样的房间?
B: A double room. 一个双人房。
A: Any requirements about the room? 您对房间有什么要求吗?
B: A quiet,non-smoking room.安静的非吸烟房。
A: I see, the rate is five hundred per night.明白,房价是500元一晚。
B: OK,Here is my passport. 好的,这是我的护照。(登记过程对话请参考上一篇)
A: The bellboy will show you to the room. There is a phone in your room,if you have any questions don"t hesitate to contact us.Good night.行李员送您到房间,您房间有一个电话,您在房间有任何问题,请随时联系我们,晚安。
B: Thank you.谢谢。